01Acceptance of Agreement
By visiting our website, submitting a service request, requesting a consultation, approving a proposal, or engaging our services, you acknowledge that you have read and agree to these Terms & Conditions. Specific projects may also be governed by a separate written agreement, proposal, or work order.
02Service Information
Descriptions, photographs, examples, and other information displayed on our website are provided for general reference. Actual services, materials, finishes, availability, and project results may vary according to property conditions, selected specifications, and the written project agreement.
03Project Assessments
Initial consultations and website inquiries help us understand your requirements but do not automatically create a binding construction contract. A project becomes authorized only after the applicable scope, pricing, responsibilities, and other material terms have been documented and accepted in writing.
04Property Conditions
Renovation and improvement work may reveal conditions that were not visible during an initial inspection, including structural deficiencies, moisture intrusion, outdated plumbing, electrical issues, pest damage, or code-related concerns. Additional work required because of such conditions may require separate approval and pricing.
05Customer Responsibilities
You agree to provide accurate project information and reasonable access to the property. The work area should be reasonably accessible and free from personal items that could interfere with construction. You are responsible for notifying us of known hazards, restrictions, property rules, or conditions that could affect the project.
06Materials & Product Selection
Materials, fixtures, appliances, finishes, and other products will be selected according to the approved project documentation. Product availability may change because of manufacturer decisions, supply interruptions, or shipping delays. Where necessary, replacement selections may be proposed for customer approval.
07Project Changes
Requests to modify the approved design, layout, finishes, quantities, materials, or services must be documented before the additional work is performed. Approved changes may increase the project price, extend the completion schedule, or require revised material orders.
08Scheduling & Delays
Project dates are planned in good faith but are not guaranteed unless expressly stated otherwise in a signed agreement. Weather, permitting, inspections, material availability, supplier delays, labor availability, concealed conditions, and other circumstances may affect scheduling. We will make reasonable efforts to provide updates when material delays occur.
09Project Payments
Any deposit, progress payment, or final balance will be handled according to the payment schedule stated in the applicable project agreement. Customers are responsible for reviewing invoices and raising legitimate billing questions promptly. Failure to meet agreed payment obligations may result in delayed or suspended work where permitted by the agreement.
10Permits & Approvals
Where permits, inspections, design approvals, engineering documents, or other governmental requirements apply, responsibilities will be identified in the project agreement. Permit processing and inspection schedules are controlled by the relevant authorities and may affect the overall project timeline.
11Site Safety
Construction areas may contain tools, equipment, debris, temporary barriers, exposed surfaces, and other hazards. Customers, guests, children, and pets should remain outside restricted work areas. We may temporarily suspend work when conditions present an unreasonable safety risk to workers, occupants, or property.
12Warranty Coverage
Any workmanship warranty provided by us will be governed by the specific warranty terms contained in your project documentation. Products, appliances, fixtures, and equipment may carry separate manufacturer warranties. Warranty coverage may exclude ordinary wear, misuse, neglect, unauthorized modifications, or damage caused by unrelated parties.
13Cancellation & Rescheduling
Cancellation or rescheduling requests should be provided in writing as early as possible. Amounts relating to completed design services, specially ordered materials, non-returnable products, or work already performed may remain payable according to the applicable agreement.
14Communication Consent
When you submit a contact or service form, you authorize us to respond regarding your request through the contact information you provide. Optional marketing communications may be discontinued at any time using the available unsubscribe or communication preference options. Service-related communications may continue when reasonably necessary to manage an active request or project.
15Third-Party Services
Some projects may involve independent suppliers, specialty contractors, manufacturers, inspectors, designers, engineers, or other professional providers. Their services, products, warranties, and professional obligations may be governed by separate terms. Where applicable, those third-party terms apply independently of these website Terms & Conditions.
16Website Use
You agree not to use this website for unlawful purposes, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape protected content, or otherwise misuse website features. We reserve the right to restrict access where necessary to protect our website, users, or business operations.
17Intellectual Property
Website text, branding, photographs, graphics, layouts, original designs, project materials, and other content are owned by or licensed to us unless otherwise stated. You may not reproduce, distribute, modify, publish, or commercially exploit protected content without appropriate authorization.
18Limitation of Liability
To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising from website use or reliance on general website information. Liability associated with contracted project services is governed by the applicable signed agreement and mandatory legal requirements.
19Events Beyond Our Control
We will not be responsible for delays or interruptions caused by circumstances beyond reasonable control, including severe weather, natural disasters, governmental actions, utility interruptions, transportation disruptions, supplier shortages, emergencies, or other events that materially interfere with normal operations.
20Governing Project Documents
Where a signed project agreement, proposal, estimate, or work order contains terms that specifically address the same subject matter, those project-specific terms will control for that particular service or project to the extent permitted by law.
21Updates to These Terms
We may revise these Terms & Conditions periodically to reflect changes in our services, website features, business practices, or legal requirements. Revised terms will be posted on this website. The version applicable to an existing project will be determined according to the applicable signed project documentation.
22Contact & Questions
If you have questions about these Terms & Conditions, a proposal, or a service request, please contact us before proceeding with the applicable service. We encourage customers to review all project-specific documents carefully and request clarification about any provision they do not understand.