01Information We Receive
We may collect information you voluntarily provide when requesting an estimate, scheduling a consultation, contacting our team, or joining our newsletter. This may include your name, email address, telephone number, property information, project preferences, and any details you choose to include in your message.
02Information Collected Automatically
When you browse our website, certain technical information may be collected automatically, such as your browser type, device information, general location, pages visited, referring website, and approximate session activity. This information helps us maintain website performance and understand how visitors use our digital services.
03How We Use Your Information
Information may be used to respond to inquiries, prepare project estimates, arrange consultations, coordinate requested services, communicate about project schedules, provide customer support, administer warranties, and improve our website and services. Where you have provided marketing consent, we may also send newsletters, renovation updates, seasonal reminders, or service announcements.
04Project Information
If you request renovation or home improvement services, we may retain information relating to your property and requested project, including measurements, photographs, design preferences, service selections, appointment details, and communications. These records help us coordinate work accurately and provide appropriate follow-up support.
05Information Sharing
We do not sell or rent your personal information. When necessary to fulfill a requested service, limited information may be shared with contractors, suppliers, consultants, scheduling providers, technology providers, or other service partners working on your project. We may also disclose information when required by law, legal process, or to protect our rights, customers, property, or website.
06Newsletter & Marketing Preferences
If you subscribe to our newsletter, we use your submitted contact details to deliver the communications you requested. Every marketing email includes an unsubscribe option. You may unsubscribe at any time, request that communications be reduced, or contact us directly to change your communication preferences.
07Cookies & Website Technologies
Our website may use cookies and similar technologies to support essential functions, remember preferences, understand website traffic, and improve the visitor experience. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.
08Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure. Access to information is limited to individuals and service providers who require it for legitimate business or project purposes. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
09Data Retention
We retain personal and project information for as long as reasonably necessary to provide requested services, maintain project and warranty records, satisfy accounting or legal requirements, resolve disputes, and maintain legitimate business records. Marketing information may be removed when you unsubscribe, subject to maintaining a limited suppression record so we can honor your request.
10Your Privacy Choices
Depending on applicable law, you may request access to personal information we maintain about you, ask us to correct inaccurate information, request deletion, or ask questions about how your information is processed. Certain information may need to be retained where required for legal, contractual, warranty, or legitimate business purposes.
11Children's Privacy
Our website and services are intended for adults and homeowners seeking home improvement services. We do not knowingly request or intentionally collect personal information from children under 18. If we become aware that information has been submitted by a child, we will take reasonable steps to remove it from our active records.
12Third-Party Websites
Our website may contain links or integrations provided by third parties. Those websites and services operate under their own privacy practices. We encourage you to review the privacy policies of external websites before submitting personal information through them.
13Policy Updates
We may periodically update this Privacy Policy to reflect changes in our services, technology, legal requirements, or information practices. When meaningful changes are made, the updated policy will be posted on this page with a revised effective or updated date.
14Contact Us
If you have questions about this Privacy Policy, want to exercise an available privacy right, or need assistance with your communication preferences, please contact our team through the contact information provided on this website. We will review reasonable privacy requests and respond within a timeframe required by applicable law.